Oxford Street Passenger Stats (2018)
The buses carry 43,000 through passengers a day, whilst there are around 175,000 daily boarders and alighters
The through passenger figure equates to around 13 million a year
Boarders and alighters on Oxford Street equate to 53 million a year
Current estimates from TfL’s bus ticketing data suggest around 2,000 Disabled Persons Freedom Pass holders travel to/from Oxford Street by bus each day
Current estimates from TfL’s bus ticketing data suggest around 8,500 non-disabled Freedom Pass holders (people aged 66 and over) travel to/from Oxford Street (OSW + OSE) by bus each day. They represent around 8.5% of all bus passengers
“Longer walking distances to relocated bus stops and services on Wigmore Street/North Row may disadvantage some of these bus users over the age of 65.” – TfL
Watchdog warns Sadiq’s plans to part-pedestrianise Oxford Street will create “considerable hardship” for bus passengers
Deliveries and servicing
“We have met with a large number of businesses in and around the Oxford Street West area, and carried out a number of surveys to understand their servicing and delivery requirements in much greater detail.” - TfL 2017
“There are very few shops being serviced from the front via Oxford Street at the moment.” - TfL 2017
What are the facts.
115 shops on Oxford Street West
41 only have front delivery access to their stores (So 36% of shops on Oxford Street West only have access for loading via the front door so 24 hour closure suits all the retailers!) Of the 90 servicing movements 50 occurred during the day and 40 at night.
7 of these shops get high value goods or cash deliveries! (2018)
So when TfL say “very few shops being serviced from the front via Oxford Street at the moment” what they actually mean is 36%.
For a detailed breakdown see TfL figures.
American Candy Shops
A major concern regarding Oxford Street in recent years was the proliferation of the so-called “American Candy Shops” which blighted the street and took over large numbers of units offering low quality or even illegal products.
The number of these stores peaked in 2019 and 2023 at 29 and various attempts have been made by Westminster Council to clamp down on the illicit trading associated with these businesses. These actions appear to have paid off, with the number of stores dropping. It is expected that this number will continue to fall as reputable retailers begin to take up space once again. One factor which contributed to the rise has been short-term lettings while buildings are waiting to be redeveloped. The delays to the M&S redevelopment account for 3 candy shops, which will disappear as soon as construction starts.